8 Best Roll Off Dumpster Software Solutions – Reviews & Buyer’s Guide

July 3, 2023
5 min read

According to the Global Dumpster Market Report, the dumpster market will see significant growth in the future. Between 2021 and 2022, the dumpster market size was valued at $994.34 million and experts are predicting an increase of 5.9%, reaching $1.4 billion by 2030.

As a result, the demand for better and faster services is increasing. This means that your company needs to be using the right software to make their operations as efficient and streamlined as possible.

There are many options for roll-off dumpster software applications, which can make it challenging to sift through and find the best software solution for your company.

To help you out, we have put together this guide, which covers:

  • What is Roll Off Dumpster Software?
  • Why Should You Use Roll Off Dumpster Software?
  • 8 Best Roll Off Dumpster Software Solutions to Consider
  • How to Choose the Best Roll Off Dumpster Software

What is Roll Off Dumpster Software?

Think of roll-off dumpster software as an all-in-one software platform to run your dumpster rental company. This software handles everything for your business - helping you communicate with drivers, track inventory, manage customer information, process payments, and more.

Gone are the days when you had multiple systems in place to run your business. Roll off management software keeps everything running smoothly and makes it easy to solve problems as they arise.

Why Should You Use Roll Off Dumpster Software?

Let’s take a closer look at the main benefits of using roll-off management software:

Improves Customer Experience

Utilizing roll off management software allows you to provide better customer service as you will know exactly what’s happening in your business at all times and in real-time. Whether it’s sending out automated notifications to your customers informing them about their order or offering seamless ways for customers to order a dumpster and pay online, customers will appreciate the frictionless experience you can offer them.

Provides a Competitive Edge

As a roll-off dumpster company, you want to add value to your service and stand out. The waste hauling industry continues to grow, which means competition is high. That’s why implementing specialized software for your roll-off dumpster business will give your company an edge against its competitors.

With roll off software, you can manage your business from one, centralized system instead of relying on paper, spreadsheets, or emails. By doing so, you can streamline your operations, which will save you time, money, and stress.

Reduce Tedious Administrative Tasks

Another key benefit of roll off management software is that it significantly reduces the time you spend on tedious administrative tasks.

A good solution will have automated tools to take care of tasks like billing and invoicing. This can be a massive time-saver so you can focus on other important tasks, like getting more customers!

8 Best Roll Off Dumpster Software Solutions to Consider

Here are eight of the best roll-off dumpster software solutions available so that you can compare your options and decide on the right one for your business:

1. Basestation

Basestation is the ideal roll-off dumpster software solution for waste haulers looking to streamline their operations. Whether you’re a roll off, recycling, portable toilet, or septic hauler, Basestation’s software solution allows you to schedule orders, track dumpsters, dispatch drivers, and invoice customers – all from one, centralized system.

Main Features

  • Live Dispatch & Driver App: Stay connected with your drivers at all times and make scheduling changes on the fly to ensure everyone is on the same page.
  • Dumpster Tracking: Basestation allows you to track dumpsters at all times, in real-time.
  • Reporting: With in-depth reporting, you can better understand how your business is performing and make changes as needed.
  • Real-Time Notifications: Basestation sends real-time notifications to customers to ensure they are always informed with their dumpster rental.
  • Billing: Bill and invoice customers directly from Basestation to take the hassle out of keeping up with which customers owe you money and getting paid on-time.
  • User-Friendly: Basestation prides itself on being the easiest software to use for the roll off industry. Book a demo to see for yourself!


AMCS is another comprehensive solution that helps dumpster rental companies run their hauling operations. You can keep track of customer information, schedule orders, track assets, and process payments. 

Main Features

  • Dumpster Tracking: See dumpsters locations in real-time.
  • Scheduling & Dispatching: AMCS makes scheduling and dispatching easy with its detailed tasking feature.
  • Billing: Bill and invoice customers directly from AMCS.

3. Soft-Pak

Soft-Pak is a software for waste haulers, including roll off companies. The company has been around for more than four decades and continuously improves its software to make it easy for waste haulers to manage their operations.

Main Features

  • Additional Modules: Opt to add Map-Pak, Mobile-Pak, 3rd-Eye, vehicle management, and other modules to help you make better decisions. 
  • Customizable Software: A benefit of Soft-Pak is that you can customize the platform so it fits your business needs. 
  • Customer Support: If you need help with the software, Soft-Pak offers ongoing assistance, from installation to configuration.
  • Management Reporting: Access insights with more than 100 standard reports.

4. Dumpster Rental Systems (DRS)

Dumpster Rental Systems (DRS) automates recurring services with fleet management, job categorization, and unique invoicing that handles temporary or once-off clients differently to your regular roll-off clients. It has a suite of features to help manage your dumpster rental business including customer management, follow-up reminders, and reporting.

Main Features

  • Triple Platform Approach: With the in-the-office, on-the-road, and customer support features, you can manage all aspects of your waste management business with the same software package.
  • Whole Office Management: In one software package, users can manage dispatching, billing, CRM, reporting, and follow-up features. 
  • Fleet Management: Sync up with drivers via the mobile app, track progress on hauls, and manage challenges in real-time.


TRUX provides solutions for companies in waste management, recycling, and hauling. TRUX is built to boost efficiency, decrease costs, and improve productivity.

Main Features

  • Intelligent Analytics: In-depth data and reporting to help you make smart decisions about your waste company’s efficiency and profitability.  
  • Route Planning: This feature helps simplify logistics and decrease planning time with live tracking and route planning.
  • Customer Self-Service Portal: Streamline your customer service offerings so that you can focus on running your business.

6. WAM

WAM is an all-in-one platform for roll off, portable toilet, and septic haulers.

Main Features

  • One System: A single app that lets dispatchers and drivers seamlessly manage orders.
  • Online Inventory: Take the guesswork out of your waste management business with automated inventory tracking. Know how many roll-off dumpsters or toilets are available on a given day.   
  • Dispatching: WAM is built to manage dispatching for septic, roll off and portable restroom trucks.

7. Starlight

Starlight Software Solutions services facility management, roll-off, recycling, portable toilet, commercial, and residential waste management businesses. The platform is cloud-based, making it easy for you to access the software in real-time, whether you are at the office or on-the-go.

Main Features

  • Live Dispatch: This feature gives users real-time information to optimize routes, productivity, and profits. 
  • Customer Apps: These apps allow your customers to place and review orders, request changes, see invoices, and make payments in real-time. 
  • Dynamic Reporting Engine: Gain instant access to your operational data and create customized reports. This helps you monitor your company’s performance, key metrics, benchmarks, and profitability.

8. Trash Flow

Trash Flow is another software solution for waste haulers. The platform helps your business with route management, billing, container tracking, and roll-offs.  

Main Features

  • Billing Solutions: Access customer and financial reports, print invoices and statements, and create dispatch and work orders for your waste management team. 
  • Route Management: Track your fleet in real-time, automate repetitive daily tasks, and optimize your hauling routes.
  • Roll Off Container Tracking: This feature helps you track the location and placement of roll-offs, dumpsters, carts, compactors and other containers. 
  • Business Services: You can email invoices, get paid online, and mail out bulk discounts to your customers.
  • Customer Support: Real humans are available 24/7 to help you with any software issues so you can get it sorted quickly and increase productivity. 

How to Choose the Best Roll Off Dumpster Software

When choosing the best software for your roll off hauling business, keep the following considerations in mind:

Identify Your Needs

Plenty of generic software solutions exist for “field service companies”; however, if you want a solution tailored to the needs of your hauling business, utilizing a software program specifically built for the roll off industry will likely solve a lot of the challenges your business may be experiencing. This is because most roll off haulers experience similar issues.

Roll off hauling software typically focuses on helping you with scheduling orders, dispatching drivers, tracking dumpsters, and billing customers. It’s important to find a solution that meets these requirements, but also is user friendly.

Responsive Customer Support

When selecting a roll off software for your business, it's also important to consider the type of customer support you will receive.

It’s likely that you’ll experience technical difficulties with any program you choose, especially when you start using the program for the first time, because with anything new, there is always a learning curve. That’s why it’s imperative to ensure you receive responsive, outstanding, and personalized customer support.

Keep these points in mind when choosing your service:

  • How do you reach customer service (and what are their hours)?
  • Are you dealing with a massive call center that is hard to reach or a dedicated support team that you can easily get in contact with?
  • Does the company offer training?
  • What is the turnaround time on an issue or question?
  • How easy and intuitive is the software to use?

Simple Pricing

Considering pricing structure for any software is essential when it comes to choosing dumpster roll off software. You must ensure that the service's pricing structure is simple, straight-forward, worth the features offered, and that there are no hidden fees.


Finding the best roll-off dumpster software company can be overwhelming, especially with all the options available. Keep it simple by choosing software solutions suited to your company's needs.

Here at Basestation, we want to take the technical and operational stress away and help you provide customers with impeccable service so that your business can thrive. Our software prides itself on being the easiest to use, providing the best customer support with access to a dedicated support team at all times, and having clear and simple pricing terms.

Book a demo today and let us show you how we can help take your roll off dumpster business to the next level with Basestation.