TORONTO, ON – October 1, 2025 – Basestation, a leading waste management software provider, has been recognized by Software Advice, a Gartner Digital Markets company, with the 2025 "Best Customer Support" badge in the Route Planning category – among other distinctions. This award underscores Basestation’s commitment to empowering haulers with reliable, easy-to-use technology and exceptional service.
Basestation offers a comprehensive platform built to streamline operations for waste hauling companies of all sizes. With features such as real-time asset tracking, automated route optimization, and robust reporting analytics, the software helps haulers reduce costs, boost efficiency, and improve customer satisfaction.
“Our team is dedicated to making waste management smarter and more connected,” said Alex Tushinski, CEO of Basestation. “This recognition from Software Advice reflects our focus on customer success and innovation – ensuring every hauler, regardless of size, can operate with confidence and efficiency.”
Software Advice badges are awarded based on verified user reviews collected by Gartner Digital Markets, which highlights top-rated software solutions trusted by real buyers across industries. Here’s what Basestation users are saying:
“Our experience has been outstanding with Basestation. They are super quick to get problems fixed in a timely manner”
– Tammy, Software Advice Review
“Makes running the business more efficient. We’re a new customer and we are miles ahead of what we were doing with spreadsheets."
– Doria, Software Advice Review
“The simplicity and ease of use, while still offering all the features I need, is AMAZING! Customer support is outstanding – you actually get to speak with real humans who genuinely care.”
– Trent, Software Advice Review
“They've been a great company to work with, and they continuously upgrade their product.”
– Josh, Software Advice Review
With an overall rating of 4.7/5 and 20+ verified reviews across Gartner Digital Markets platforms, Basestation continues to lead the way in providing modern, data-driven solutions for waste haulers.
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Basestation combines intuitive design with powerful functionality – from routing and dispatching to asset tracking and billing – the software helps haulers save time, stay organized, and reduce administrative headaches. Discover how Basestation helps hundreds of haulers simplify their operations at scale by booking a demo today!
Basestation is a software solution specifically built for solid waste, liquid waste, and recycling haulers to manage their businesses from one, centralized system. The software helps haulers with everything from scheduling routes and tracking assets to dispatching drivers and invoicing customers. To learn more, visit www.basestation.com.
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, GetApp, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit www.gartner.com/en/digital-markets
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.
